sky123 Privacy Policy for Account and Payment Data

Our sky123 Data Collection Details

We collect account and identity data

We collect your name, email address, phone number, username, password record, country or region information, and account preferences when you create or manage a sky123 account. We also collect KYC documents, such as identity card images or address evidence, when verification is needed before withdrawal review.

We use this data to confirm account ownership, reduce duplicate accounts, support account recovery, and meet internal compliance checks. We store KYC documents separately from game records and wallet activity, with access limited to trained verification staff.

We collect payment and wallet records

We record deposit confirmations, withdrawal requests, transaction references, wallet balance movements, and payment-method details. We support local payment channels such as DANAe-wallet, mobile banking, local payment, online payment, e-wallet, and bank routes including mobile bankinglocal payment, online payment, and e-wallet.

We do not collect your e-wallet PIN, mobile banking password, or full card credentials. When you deposit through mobile banking or a local payment Virtual Account, the payment provider confirms the transaction to us, and we match that confirmation to your sky123 wallet record.

We collect game and service activity

We record sportsbook selections, live-dealer table activity, number game entries, slot session references, esports market activity, device login history, and support messages. We use these records to show your Betting Historysettle game results, answer account questions, and investigate technical issues.

We may process activity connected to football coverage such as Liga 1 or Piala AFF, live casino games such as baccarat and Dragon Tiger, slot titles such as Aviator, and esports markets such as Mobile Legends, Free Fire, and PUBG Mobile. We treat these records as account data, not as public profile information.

We collect device and cookie data

We collect IP address, browser type, app version, device model, operating system, language setting, approximate location from network data, login time, and cookie identifiers. We use these details for fraud checks, session security, error diagnosis, language display, and service improvement.

We use cookies and similar tools to keep you signed in, remember preferences, measure page performance, and reduce repeated verification prompts. You may adjust browser cookie settings, but some sky123 account functions may not work correctly if essential cookies are blocked.

KYC data

We use identity details and documents to confirm account ownership before withdrawal review and account recovery.

Payment data

We use transaction references to match deposits, review withdrawals, and answer payment questions.

Cookie data

We use session and preference cookies to support login, language settings, and service stability.

Support data

We use chat and email records to respond to questions and maintain service continuity.

Our sky123 Privacy Policy Commitments

We use data for defined service purposes

We use your data to operate your sky123 account, process deposits and withdrawals, confirm identity, maintain sportsbook and casino records, provide customer support, send account notices, prevent fraud, and meet legal or regulatory duties that may apply to our operations.

We may send service messages about password reset, login alerts, payment status, KYC document review, withdrawal review windows, and support replies. We do not use sensitive identity documents for general promotional messaging.

We work with limited processors

We may share necessary data with payment processors, hosting providers, fraud-check tools, support systems, and verification service providers. We share only the data needed for the service task, such as confirming a QRIS deposit, reviewing an e-wallet payment reference, or checking whether a password reset request matches the registered account.

Our servers and processors may sit outside your jurisdiction. We apply standard security practices, access controls, and contractual limits when data moves across borders. We do not sell your personal data.

We respect your privacy rights on sky123

We allow you to request access to your account data, ask for correction of inaccurate details, request deletion where retention is not required, and ask questions about how we use your information. We may keep some records when needed for dispute handling, legal compliance, fraud prevention, or accounting.

• We help you update email, phone, and profile details after ownership checks.
• We review deletion requests against legal and account-security needs.
• We explain payment or game records when you contact support.
• We assist with password reset and account recovery through verification steps.

We provide support in English and Bahasa Indonesia through our account help channels. If you contact us from Jakarta, Surabaya, Bandung, Medan, or another location, we use your support message only to handle the request and maintain a record of the case.

We protect sky123 account data with encryption in transit, restricted staff access, activity logs, and review procedures. We cannot promise that any online service has no risk, but we design our processes to reduce unnecessary exposure and respond to reported issues in a professional way.

We may update this privacy policy when our services, payment options, legal duties, or security practices change. We will keep the updated version on the sky123 site, and continued account use means you should review the current policy from time to time.